File photo.

How to avoid fly-by-night moving companies

The Better Business Bureau and the Canadian Association of Movers give their tips

The Better Business Bureau and the Canadian Association of Movers have teamed up to set standards for ethical business practices and help prevent people from getting scammed when needing to move.

“Unfortunately, fly-by-night and no-name ‘truck-for-hire’ groups have been known to take advantage of the fact that consumers are under emotional and financial pressures, as well as time constraints when moving,” said Danielle Primrose, president and CEO of BBB, in a news release on Tuesday.

The organizations received more than 700 complaints against movers and storage-related companies in 2018.

According to Nancy Irvine, president of CAM, the best possible way to make a move a smooth transition is research.

RELATED: The dos and don’ts of hiring a mover

“It’s not like buying a pair of shoes. You are entrusting your entire lifelong belongs to someone you likely don’t know. There are many factors to look at – not just price. Remember that the cheapest price might turn into the costliest move,” said Irvine.

A few examples of what could go wrong: missed delivery or pick-up dates, lost or damaged belongings, charges that exceed the estimate, and claim disputes for lost and/or damaged items.

The bureau also warned people to be aware and suspicious of unmarked rental trucks as opposed to clearly marked and company-owned.

Most professional movers wear uniforms, undergo background checks, and provide a tracking number. Movers who persuade clients to go without a written contract should also be avoided.

The organizations recommended checking out their websites to see reviews and ratings of moving companies and contractors. Some red flags to look out for are if a mover does not provide replace valuation protection details, company address, proof of workers’ compensation, or a GST number.


newsroom@100milefreepress.net

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Comments are closed

Just Posted

Youth voyageur canoeing program being developed in Vanderhoof

New Caledonia Paddlers Club are collaborating with SD91 and NVSS to develop the program.

COVID-19: 23 non-profits funded in northern B.C. through emergency support fund

Both Vanderhoof and Fraser Lake have received funding through United Way’s first round of allocations.

Vanderhoof man dead following two-vehicle collision on Canada Day

The incident occured on Highway 97C near Barnes Lake Road in Ashcroft.

Police investigate July 2 homicide in Houston

Man succumbed to injuries at Pearson Road residence

Homicide investigation underway in Prince George

A 26-year-old woman has died as a result of stabbing.

Following incident at sea, fishing lodge says it will reopen despite Haida travel ban

QCL reopens July 10, says president; Haida chief councillor describes ‘dangerous’ boating encounter

Kamloops RCMP officer’s conduct under review after blackface jokes on social media

Meinke’s Instagram is private and it’s unclear when the posts were made

NHL says 35 players have tested positive for COVID-19 since June 8

Positive rate for the league is just under 6%

Man charged in Rideau Hall crash had rifle, shotguns, high-capacity magazine: RCMP

Hurren is accused of threatening to cause death or bodily harm to the prime minister

B.C. extends income assistance exemption for COVID-19

Provincial program to match Ottawa’s CERB, student pay

Broadway veteran Nick Cordero dies from coronavirus complications

During Cordero’s hospitalization, Kloots sent him daily videos of her and their 1-year-old son, Elvis,

Most Read