Service comes before photo-ops on new B.C. website

Government communications have traditionally been built around a stream of propaganda, with the emphasis on pictures and text arranged to show the ruling politicians of the day in a flattering light.

Environment Minister Terry Lake meets with mascots in Stanley Park Sunday to mark the 100th anniversary of B.C. parks. Such items no longer take precedence on the B.C. government website.

VICTORIA – Government communications have traditionally been built around a stream of propaganda, with the emphasis on pictures and text arranged to show the ruling politicians of the day in a flattering light.

Mundane public services like permit application forms have been more difficult to find, requiring citizens to know which ministry is responsible for which service. And less flattering information has often been available only to those who demand it under freedom of information legislation.

Some of that changed for the B.C. government Tuesday, as it unveiled a reorganized set of official websites that chooses information priorities based on what citizens are most likely to be looking for.

The home page of the B.C. government website still features the smiling portrait of Premier Christy Clark. But it’s now as easy to find a cabinet minister’s travel expenses as it is to find a picture of his or her latest ribbon-cutting.

Services and application forms are now prominent on the main government website, based on the number of public requests for them and surveys conducted in recent months. Features such as DriveBC and emergency flood updates are included in a “carousel” of most popular sites at the centre of the home page.

B.C. Information and Privacy Commissioner Elizabeth Denham issued a report last year that called on the provincial government to begin routine disclosure of information.

Denham said Tuesday the new policy requires ministries to routinely post responses to freedom of information requests, and designate categories of information for routine release at no charge. She is encouraged by the first step and plans to monitor the effort to see that it is maintained.

“This policy demonstrates intent by government to adopt a presumption favouring disclosure,” Denham said.

NDP citizens’ services critic Doug Routley said the changes make it easier to find routine information, but they don’t do anything about search fees, delays and obstacles used by government to keep politically sensitive information out of view. Critics have fought for years to get details such as sea lice data for salmon farms or the reasons for the B.C. Rail sale, he said.

“You roll a document through the cabinet room on a trolley and they call it advice to government,” and therefore secret, Routley said.

The project also includes a searchable public database of government statistics on more than 2,000 subjects such as birth rates, public sector salaries and school test scores. Clark said the intention of DataBC is to allow independent researchers to find new ways to use the data and contribute to public policy.

Just Posted

‘Beauty amongst such tragedy:’ B.C. photographer captures nature’s trifecta

David Luggi’s photo from a beach in Fraser Lake shows Shovel Lake wildfire, Big Dipper and an aurora

Four-legged evacuees, Vanderhoof

Local physician opens up her property for 60 dogs and numerous horses

Fire Command Centre Base of Operations, Vanderhoof

Crews from all over B.C. waiting for their call-out

Four Rivers Co-op collecting donations for wildfire relief

The co-op is matching all donations they receive for the Red Cross

Kids, seniors at risk as smoke from distant fires hangs over parts of B.C.

B.C. Centre for Disease Control says children’s lungs don’t fully develop until about age 10

B.C. mother charged in 7-year-old daughter’s death appears in court

The 36-year-old mother, of Langley’s Aaliyah Rosa, has been charged with second-degree murder

VIDEO: Teen soccer phenomenon Alphonso Davies to visit B.C. kids camp

The 17-year-old Vancouver Whitecap player is one of the youngest players in MLS history

New plan to lift more than two million people past the poverty line

Anti-poverty strategy will aim for 50 per cent cut in low-income rates: source

Liberals scrap lottery system for reuniting immigrants with their parents

Lottery for parent sponsorship to be replaced, more applications to be accepted

Bear kills off-leash dog in B.C. park

There have been nearly 200 pet or livestock and bear encounters so far this year

Trudeau says he won’t apologize to heckler, pledges to call out ‘hate speech’

Prime Minister had accused woman of racism as she shouted about illegal immigration at Quebec rally

Most Read