A South African penguin pauses to watch the fish in a exhibit during her exercise walk through the aquarium Thursday, September 10, 2020. The Vancouver Aquarium has had to close its doors to the public due to the lack of visitors during the COVID-19 pandemic. THE CANADIAN PRESS/Jonathan Hayward

A South African penguin pauses to watch the fish in a exhibit during her exercise walk through the aquarium Thursday, September 10, 2020. The Vancouver Aquarium has had to close its doors to the public due to the lack of visitors during the COVID-19 pandemic. THE CANADIAN PRESS/Jonathan Hayward

Vancouver’s shuttered aquarium searching for financial solution amid pandemic

The aquarium needs about $1 million a month to cover its costs

Lillooet stepped out of her travelling cage, stretched her wings, shook her tail feathers and looked around the empty foyer of the Vancouver Aquarium.

The 22-year-old African penguin recently took a stroll outside her enclosure without having to dodge the crowds of people who would normally be watching the shimmering jellyfish or schools of fish in the glass cases that surrounded her.

The aquarium closed its doors on Sept. 7 as it sorts through the financial devastation of COVID-19 on one of the city’s most popular tourist destinations.

Lasse Gustavsson, president and CEO of the aquarium’s operator Ocean Wise, said they need to find a way to function that is profitable and safe during the pandemic.

“So, right now we’re looking at how can we run the pandemic safe operation? How can we attract visitors in the numbers that carry the costs of the operation?” he said in an interview.

“We’re fighting bankruptcy.”

VIDEO: Penguins roam empty halls of Vancouver Aquarium

Ocean Wise was launched in 2017 as a non-profit organization that focuses on global ocean conservation and it signed a new licence agreement last year that allows the aquarium to operate in Stanley Park for the next 35 years.

The Metro Vancouver Convention and Visitors Bureau says the aquarium is the country’s largest and attracts more than one million visitors a year.

The aquarium needs about $1 million a month to cover its costs. With no money coming in from ticket sales, the aquarium is dependent on donations from the public, funding from the federal and provincial governments and dipping into the organization’s savings, said Gustavsson.

Although it closed its gates, he said the Ocean Wise Conservation Association’s other initiatives will continue including the Great Canadian Shoreline Cleanup, its research programs and marine mammal rescue service.

The aquarium, which is home to about 70,000 animals, closed when the pandemic was first declared and when it reopened in June with visitor restrictions, ticket sales were down by almost 80 per cent, causing it to continue operating in the red.

Its board of directors is now trying to find a way of remaining financially viable and accelerating its conservation mission, but Gustavsson said he doesn’t know what that will look like.

“I don’t think anybody knows that,” he added.

Several aquariums and zoos across North America are looking at how to run their operations during the pandemic, he said.

“My guesstimate, and it’s not really underpinned with serious data, is a lot of aquariums in North America would go under this year or next unless we find a very fast solution to the pandemic.”

Gustavsson said he doesn’t know when the Vancouver Aquarium will be open to the public again.

“I don’t think it’s realistic to expect any visitors in the aquarium before maybe June next year at the very earliest,” he said.

“We will open again, one day, somehow.”

READ MORE: Vancouver Aquarium to shut its doors, focus on new business model amid COVID-19 losses

The aquarium has laid off 209 full-time, part-time and casual positions, leaving it with 75 staff to take care of the animals.

It is home to a number of animals that have been rescued and are now cared for by its keepers including a California sea lion blinded by gunshot and a two-month-old otter named Joey that was found on Vancouver Island next to a dead adult presumed to be his mother.

Jim Facette, executive director of Canada’s Accredited Zoos and Aquariums, said almost every similar organization in the country is facing challenges to “varying degrees.”

Cherry Brook Zoo in Saint John, N.B., had to close its doors permanently earlier this year because of financial hardships that were compounded by COVID-19.

Facette said there will be a place for zoos and aquariums after the pandemic because of the healing power of animals, including the Vancouver Aquarium.

“I’m confident that they’ll be back sometime in the new year. When? I don’t know,” he said.

“Is there a possibility of things going sideways? That possibility exists for anybody, so I can’t give you a 100 per cent guarantee but I’m very, very confident in senior management.”

Hina Alam, The Canadian Press


Like us on Facebook and follow us on Twitter.

Want to support local journalism during the pandemic? Make a donation here.

CoronavirusVancouver Aquarium

Just Posted

The Binche Fishing Derby at Stuart Lake is fast approaching. (Binche Fishing Derby Facebook photo)
Binche shares excitement for upcoming fishing derby

“It’s more than just fishing,” says Dave Birdi

A person receives a COVID-19 vaccine at a vaccination clinic run by Vancouver Coastal Health, in Richmond, B.C., Saturday, April 10, 2021. (THE CANADIAN PRESS/Jonathan Hayward)
Local youth vaccination clinics underway

Pfizer vaccine will be used

Priya Sharma. (Submitted)
Column: Why ultimatums don’t work

By Priya Sharma It is a common misconception that people can choose… Continue reading

Marco Mendicino, Minister of Immigration, Refugees and Citizenship during a press conference in Ottawa on Thursday, May 13, 2021. THE CANADIAN PRESS/Sean Kilpatrick
Canada to welcome 45,000 refugees this year, says immigration minister

Canada plans to increase persons admitted from 23,500 to 45,000 and expedite permanent residency applications

FILE – Most lanes remain closed at the Peace Arch border crossing into the U.S. from Canada, where the shared border has been closed for nonessential travel in an effort to prevent the spread of the coronavirus, Thursday, May 7, 2020, in Blaine, Wash. The restrictions at the border took effect March 21, while allowing trade and other travel deemed essential to continue. (AP Photo/Elaine Thompson)
Feds to issue update on border measures for fully vaccinated Canadians, permanent residents

Border with U.S. to remain closed to most until at least July 21

A portion of the George Road wildfire burns near Lytton, B.C. in this Friday, June 18, 2021 handout photo. THE CANADIAN PRESS/HO, BC Wildfire Service *MANDATORY CREDIT*
Blaze near Lytton spread across steep terrain, says BC Wildfire Service

Fire began Wednesday and is suspected to be human-caused, but remains under investigation

Blair Lebsack, owner of RGE RD restaurant, poses for a portrait in the dining room, in Edmonton, Friday, June 18, 2021. Canadian restaurants are having to find ways to deal with the rising cost of food. THE CANADIAN PRESS/Jason Franson
Canadian restaurateurs grapple with rising food costs, menu prices expected to rise

Restaurants are a low margin industry, so there’s not a lot of room to work in additional costs

RCMP crest. (Black Press Media files)
Fort St. John man arrested after allegedly inviting sexual touching from children

Two children reported the incident to a trusted adult right away

Barbara Violo, pharmacist and owner of The Junction Chemist Pharmacy, draws up a dose behind vials of both Pfizer-BioNTech and Oxford-AstraZeneca COVID-19 vaccines on the counter, in Toronto, Friday, June 18, 2021. An independent vaccine tracker website founded by a University of Saskatchewan student says just over 20 per cent of eligible Canadians — those 12 years old and above — are now fully vaccinated. THE CANADIAN PRESS/Nathan Denette
At least 20% of eligible Canadians fully vaccinated, 75% with one dose: data

Earlier projections for reopening at this milestone didn’t include Delta variant

This undated file photo provided by Ernie Carswell & Partners shows the home featured in the opening and closing scenes of The Brady Bunch in Los Angeles. Do you know the occupation of Mike Brady, the father in this show about a blended family? (Anthony Barcelo/Ernie Carswell & Partners via AP, File)
QUIZ: A celebration of dad on Father’s Day

How much do you know about famous fathers?

Emily Steele holds up a collage of her son, 16-year-old Elijah-Iain Beauregard who was stabbed and killed in June 2019, outside of Kelowna Law Courts on June 18. (Aaron Hemens/Capital News)
Kelowna woman who fatally stabbed teen facing up to 1.5 years of jail time

Her jail sentence would be followed by an additional one to 1.5 years of supervision

Cpl. Scott MacLeod and Police Service Dog Jago. Jago was killed in the line of duty on Thursday, June 17. (RCMP)
Abbotsford police, RCMP grieve 4-year-old service dog killed in line of duty

Jago killed by armed suspect during ‘high-risk’ incident in Alberta

Most Read