Westline Ford wins national award

This Vanderhoof Ford dealership ha sprven its superiority for the third time.

FORD: Kim Giesbrecht

Westline Ford in Vanderhoof has proven its superiority again after wining a national award for the third time.

The Vanderhoof-based Ford dealership was awarded the 2014 President’s Award by Ford Motor Company of Canada, Ford of Canada’s highest dealership honour. It is presented annually to dealerships who demonstrate outstanding achievement in sales and customer satisfaction. The location also won the fixed-right-the-first-time award through the service department which comes directly from customers who when surveyed, indicated their vehicle was repaired correctly the first time.

“Earning The President’s Award signifies our entire staff’s dedication to delivering superior customer satisfaction day in and day out,” Harvey Derksen, Westline Ford manager said. “I couldn’t be more proud to receive this recognition, especially since it comes from the people we value most – our customers. They’re the reason we are able to accept this award. This is also the best staff we’ve ever had.”

Kim Giesbrecht, sales woman at Westline, has worked for two other Ford dealerships but appreciates the family-like atmosphere in Vanderhoof.

“When someone comes in we take care of them more than other dealerships would. If you have a car booked for service we will give you something to drive for the day. If someone’s looking at buying a vehicle they can take it for the night or weekend, it’s less formal than other dealerships. We assist them in making the decision versus pushing them into it,” she said.

The Vanderhoof location is the only northern BC dealer to win this year and serves people of Fraser Lake, Burns Lake, Fort St. James and Vanderhoof. They are  commended on supporting various community events and organizations in those areas such as Ducks Unlimited, 4-H, Vanderhoof Children’s Theater, the Vanderhoof Curling Club and endless minor sports.

Employee Steve Little feels the biggest reason they stand out is because the staff care about their neighbours.

“Harvey donates to community groups, [employee] Jeff Verduzco coaches wrestling and I’m a city councillor. Everyone here is involved in something in town and when we talk to customers it’s like talking to a friend,” he said.

 

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Single vehicle rollover on Highway 16 claims life of young woman, seriously injures another

The single vehicle incident occurred at Highway 16 and Hillcrest Way

Unofficial holidays: Here’s what people are celebrating for the week of Sept. 27 to Oct. 3

World Farm Animals Day, Drink Beer Day and Virus Appreciation Day are all coming up this week

COVID-19 cases grow to 13 at B.C. First Nation near Fort St. James

“This is very serious,” says Nak’azdli Whut’en Chief

Directional traffic change coming to one-way street beside McLeod Elementary

This change will be in effect starting Monday, Oct. 5.

Vanderhoof’s Brian Frenkel takes on top job in tough times

We can get through this, new local government leader says

Weekend sees 267 cases, 3 deaths in B.C.; Dr. Henry says events leading to COVID spread

There are currently 1,302 active cases in B.C., while 3,372 people are under public health monitoring

Lightning strike: Tampa Bay blanks Dallas 2-0 to win Stanley Cup

Hedman wins Conn Smythe Trophy as playoff MVP

Liberals seek to fast track new COVID-19 aid bill after CERB expires

Government secured NDP support for legislation by hiking amount of benefits by $100 to $500 per week

B.C. VOTES 2020: Echoes of HST in B.C. debate over sales tax

Cannabis, tobacco, luxury cars still taxed in B.C. Liberal plan

Join Black Press Media and Do Some Good

Pay it Forward program supports local businesses in their community giving

She warned her son about toxic drugs, then he was dead

Donna Bridgman’s son died at the age of 38 in Vancouver

B.C. food and beverage producers set record sales in 2019

Farmed salmon again leads international exports

Most Read