Westline Ford wins national award

This Vanderhoof Ford dealership ha sprven its superiority for the third time.

FORD: Kim Giesbrecht

Westline Ford in Vanderhoof has proven its superiority again after wining a national award for the third time.

The Vanderhoof-based Ford dealership was awarded the 2014 President’s Award by Ford Motor Company of Canada, Ford of Canada’s highest dealership honour. It is presented annually to dealerships who demonstrate outstanding achievement in sales and customer satisfaction. The location also won the fixed-right-the-first-time award through the service department which comes directly from customers who when surveyed, indicated their vehicle was repaired correctly the first time.

“Earning The President’s Award signifies our entire staff’s dedication to delivering superior customer satisfaction day in and day out,” Harvey Derksen, Westline Ford manager said. “I couldn’t be more proud to receive this recognition, especially since it comes from the people we value most – our customers. They’re the reason we are able to accept this award. This is also the best staff we’ve ever had.”

Kim Giesbrecht, sales woman at Westline, has worked for two other Ford dealerships but appreciates the family-like atmosphere in Vanderhoof.

“When someone comes in we take care of them more than other dealerships would. If you have a car booked for service we will give you something to drive for the day. If someone’s looking at buying a vehicle they can take it for the night or weekend, it’s less formal than other dealerships. We assist them in making the decision versus pushing them into it,” she said.

The Vanderhoof location is the only northern BC dealer to win this year and serves people of Fraser Lake, Burns Lake, Fort St. James and Vanderhoof. They are  commended on supporting various community events and organizations in those areas such as Ducks Unlimited, 4-H, Vanderhoof Children’s Theater, the Vanderhoof Curling Club and endless minor sports.

Employee Steve Little feels the biggest reason they stand out is because the staff care about their neighbours.

“Harvey donates to community groups, [employee] Jeff Verduzco coaches wrestling and I’m a city councillor. Everyone here is involved in something in town and when we talk to customers it’s like talking to a friend,” he said.

 

Just Posted

New Seven Sisters replacement confirmed

Mental health facility will have 25 beds, up from 20 in current facility

Convicted animal abuser to return to B.C. court May 21

Catherine Jessica Adams is facing a breach of probation charge

Healthcare travelling roadshow aims to inspire high school students across B.C

Over 2,000 youth in different rural communities will be visited through this project

Gallery: Project Heavy Duty inspires students into it’s 32nd year

The event is a collaboration between SD91 and industry in and around Vanderhoof, Fraser Lake and Fort St. James

Madison Scott’s mother hosts event to keep search for her missing daughter alive

Eight years ago, the Vanderhoof teenager disappeared, and the RCMP continue to chase leads

Killer of Calgary mother, daughter gets no parole for 50 years

A jury found Edward Downey guilty last year in the deaths of Sara Baillie, 34, and five-year-old Taliyah Marsman

Sitting and sleeping on downtown sidewalks could net $100 fine in Penticton

The measure, which still requires final approval, would be enforced between May and Sept. 30

Survey finds 15% of Canadian cannabis users with a valid licence drive within two hours of using

Survey also finds middle-aged men are upping their usage following legalization

Convicted animal abuser Catherine Adams to return to B.C. court in July

Catherine Adams is under a 20-year ban on owning animals, from a 2015 sentence in Smithers

B.C. man killed in logging accident ‘would have done anything for anyone’

Wife remembers 43-year old Petr Koncek, father of two children

Ottawa spending $24.5M to research on health benefits, risks of pot use

$390,000 will fund two cannabis public awareness

Crackdown on money laundering does not include federal public inquiry: minister

An independent report commissioned concluded $7.4 billion was laundered in B.C. last year

Most Read