Airlines

People line up and check in for an international flight at Pearson International Airport during the COVID-19 pandemic in Toronto, Wednesday, Oct. 14, 2020. The head of a consumer interest group is calling on airlines to refund passengers’ cancelled fares, ahead of a hearing today in Parliament on the impact of COVID-19 on air travel. THE CANADIAN PRESS/Nathan Denette

Consumer rights advocates call for airline refunds in Parliament hearing

The hearing comes as airlines await an aid package from the federal government

People line up and check in for an international flight at Pearson International Airport during the COVID-19 pandemic in Toronto, Wednesday, Oct. 14, 2020. The head of a consumer interest group is calling on airlines to refund passengers’ cancelled fares, ahead of a hearing today in Parliament on the impact of COVID-19 on air travel. THE CANADIAN PRESS/Nathan Denette
People line up and check in for an international flight at Pearson International Airport during the COVID-19 pandemic in Toronto on Wednesday, Oct. 14, 2020. A report from Canada’s transportation regulator says poor preparation by airlines for the country’s passenger rights charter resulted in communication problems that frustrated travellers and denied some their proper compensation following flight delays or cancellations. THE CANADIAN PRESS/Nathan Denette

Airlines failed to prepare adequately for new passenger rights charter: report

Some 3,000 complaints filed by customers between Dec. 15 and Feb. 13 had triggered the inquiry

People line up and check in for an international flight at Pearson International Airport during the COVID-19 pandemic in Toronto on Wednesday, Oct. 14, 2020. A report from Canada’s transportation regulator says poor preparation by airlines for the country’s passenger rights charter resulted in communication problems that frustrated travellers and denied some their proper compensation following flight delays or cancellations. THE CANADIAN PRESS/Nathan Denette
Unifor President Jerry Dias takes a question from a journalist after announcing a three-year labour agreement with the Ford Motor Company at a news conference in Toronto on Tuesday, September 22, 2020. THE CANADIAN PRESS/Chris Young

Airline unions call on Trudeau for $7 billion in loans for ailing industry

Travel restrictions and dried-up demand continue to take a toll on the airline and tourism industries

Unifor President Jerry Dias takes a question from a journalist after announcing a three-year labour agreement with the Ford Motor Company at a news conference in Toronto on Tuesday, September 22, 2020. THE CANADIAN PRESS/Chris Young
A flight arrives at Vancouver International Airport in Richmond, B.C. Wednesday, March 18, 2020. THE CANADIAN PRESS/Jonathan Hayward

Airlines demand ‘concrete plan’ for financial aid after throne speech hints at relief

Canadian airline revenues in 2020 will fall by $14.6 billion or 43 per cent from last year

A flight arrives at Vancouver International Airport in Richmond, B.C. Wednesday, March 18, 2020. THE CANADIAN PRESS/Jonathan Hayward